Vinted Members Share Frustration Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.